Shipping policy
Shipping Policy — ETHNIC CLOTHING
Effective Date: 13 October 2026
At ETHNIC CLOTHING, we aim to ensure that your orders are processed, packed, and delivered safely to the address provided at checkout.
1. Order Processing
Orders are processed after successful confirmation of payment. Orders are generally dispatched within 2–5 business days, subject to product availability and order volume.
2. Shipping and Delivery
We ship orders to serviceable locations across India through reliable courier and logistics partners. Estimated delivery generally takes 3–10 business days after dispatch, depending on the destination and courier service.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.
4. Order Tracking
Once your order has been dispatched, tracking information may be provided through the contact details supplied at the time of purchase.
5. Delayed Shipments
Delivery timelines may be affected by courier delays, weather conditions, public holidays, transportation disruptions, or other circumstances beyond our reasonable control.
If your order is significantly delayed, please contact us with your order details so we can assist you.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address, PIN code, and contact number. ETHNIC CLOTHING will not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information.
7. Failed Delivery
If a delivery attempt fails because the customer is unavailable or the address is incorrect or incomplete, the courier may attempt redelivery or return the package to us. Additional shipping charges may apply for reshipment.
8. Damaged Packages
If your package appears damaged upon delivery, please document its condition with photographs and contact us as soon as possible with your order details so the matter can be reviewed.
9. Contact Information
ETHNIC CLOTHING (KATARIYA NAYAN BABUBHAI)
Address: 558-A, Sitaram Society-3, Archna School Road, Surat City, Surat, Gujarat – 395010, India
Phone: +91 7248638497
Email: akamran01389@gmail.com